• Seventh Sense Healing Privacy Statement | Exeter | Devon | Seventh Sense Healing

    PRIVACY STATEMENT

    FOR DETAILS OF OUR FULL PRIVACY POLICY

    PLEASE VISIT

    www.seventhsensehealing.com

    Seventh Sense Healing Limited is required by law to document what personal information it keeps for all of its customers.

    This Privacy Statement contains a summary of the information that Seventh Sense Healing Limited collects and what the information is used for. For more information, please refer to the Privacy Policy on www.seventhsensehealing.com

    Information collected

    – At the time of your enquiry, we will ask for your name, email address, telephone number, and we may also ask for medical information if you state that you have medical requirements;

    – At your first class or treatment, you will be required to complete a health/booking form. This will include your name, telephone number, address, emergency contact details, health details and reasons for participating in a yoga class and/or receiving a treatment. You should also detail medical history which you feel is relevant and that may impact on the yoga class and/or treatment. The health/booking forms are kept in a locked secure file.

    – If you have booked a treatment, we will have a treatment record card which records all the information above plus the treatment you are receiving and the date of that treatment. These record cards are kept in a locked secure file.

    – If you are a customer, we will enter your details into Mailchimp for the purposes of sending you service emails only. We will delete your details in Mailchimp two years after you cease to be a customer.

    – If you would like to receive marketing emails, we will ask you to sign a marketing consent form. Your name and email address will then be entered into Mailchimp so that we can send you relevant marketing emails from Yoga for Children. We will delete your details in Mailchimp two years after you cease to be a customer or earlier if requested by you

    How long information is held for
    Seventh Sense Healing Limited is required to keep the above information for legal and insurance purposes and also to help tailor your yoga classes and treatments. All information is kept for a period of 6 years from initial communication after which it will be securely destroyed unless you are still a customer. You do have the right to see any information we keep and you can request that any data be changed or securely destroyed. If, however, you do request that records be destroyed then we may not be able to carry out treatments for you and you may not be able to attend yoga classes.

    What we use your details for
    Seventh Sense Healing Limited does not use the information for anything other than to contact you regarding your appointment, to tailor your treatments or yoga classes or to send you service emails.

    If you have opted-in to receive marketing emails, then you may receive carefully chosen offer emails. You can unsubscribe at any time by emailing seventhsensehealing@outlook.com or using the link in the email footer. This link appears in all emails we send to you, so that you can easily opt out in future if you wish to do so.

    Third parties
    We do not share your details to any third parties for marketing purposes. Seventh Sense Healing Limited has a Website Developer and Administration Assistant. Both of these people may have access to Mailchimp to enable us to operate the website, maintain the databases and send emails. Seventh Sense Healing Limited’s Administration Assistant will also have access to your name and email address for the purpose of collating service email and marketing email lists and sending emails. Seventh Sense Healing Limited will not pass your personal information to any other third parties unless authorised by you.

    We work with Teresa Searle Intuit Soul under the brand Seventh Soul. If you book a Retreat with Seventh Soul then Teresa Searle will also have access to information that you fill in. You will be subject to Teresa Searle’s privacy policy for any data that she holds about you:

    https://www.intuitsoul.co.uk/j/privacy

    Mind and Body

    Seventh Sense Healing Limited uses Mind and Body for its booking system. Any information that you enter into mind and body via their website or the app will be stored with Mind and Body. Any payments you make will be via Mind and Body. Your data will be held in accordance with Mind and Body’s Privacy Policy – see link here: https://www.mindbodyonline.com/privacy-policy

    Facebook, Social media accounts and email accounts
    Any information given to Seventh Sense Healing Limited via the message service on social media is only accessible by Seventh Sense Healing Limited and their assistant. Emails are accessible by Seventh Sense Healing Limited only.

    Mobile phone accounts
    Any information you have given us via text message on our mobile phone is accessible only by Seventh Sense Healing Limited.